We treat those we serve and one another with concern, kindness and respect.


In Your Words


The paw print of caring

“The Facility Dog Program has touched the lives of countless individuals, bringing joy and solace in times of need. From hospitals to rehabilitation centers, therapy sessions to community outreach events, our highly trained facility dogs have left a lasting paw print on the hearts of everyone they encounter.”

Read more on Vitals.

Jenn Johnson

Child life specialist and Glimmer's handler, SMCS


The caring behind doing the right thing for our tiniest patients

“When we get an opportunity to have a first-person experience (with a former NICU patient), it has a powerful impact. We always want to think we are doing the right thing and that the outcomes will be positive for the babies and their families.”

Read more on Vitals.

Alex Espinoza, M.D.

NICU medical director, Alta Bates Summit Medical Center


Caring for patients like they’re her family

“I have always been one to put others before myself. I try to treat people as I would want to be treated, and I often think to myself, ‘What if this patient were one of my parents or grandparents?’ I would hope that someone would take the time to love and care for my loved ones, too. We all need love, understanding, compassion and a gentle touch, especially when we are sick.”

Read more on NewsPlus.

Shannon Bauman, CNA

Med Surg nursing assistant, Sutter Lakeside Hospital


In Video

Williamson Roasa, R.N.
Eden Medical Center charge nurse Williamson Roasa knows his work makes a good difference in patients’ lives every day.

Brian Kirk
Brian takes pride in treating others as he would want to be treated. And after his shift, he feels fulfilled knowing he helped create a positive care experience.

Leading with Values: Guidance and Resources for You

As we work to achieve the vision of transforming healthcare, we root our culture—and our leadership—in our Sutter Health values. Please refer to these values-related resources, including printable materials, focused recognition cards, background materials and other tools.

How do you live our Sutter Health values?